We strive to ship items out within 24-48 business hours. We allow our customers to pick their shipping speed, including same day in-store pickup, based on their needs. We operate 6 days a week, excluding federal holidays. We will notify you if an item in your order is Out of Stock or On Hold. All items are shipped out from our North Carolina warehouse.
Returns - In-Store
Unopened and unused products ordered in-store or online can be returned to any retail store within 14 days of purchase or delivery with receipt or order number. We can also help look up these purchases. We cannot accept returns without a valid proof of purchase.
Returns - Online
Unopened and unused products ordered online can be shipped back to us for a full refund within 14 days of delivery. Please contact us for a return authorization. We cannot accept returns without a valid proof of purchase or return authorization. Customer may be responsible for the return shipping cost.